$ cat ~/projects/relay-scout
cd .. (back)
Relay Scout
Operational command console for customer success teams.
nodejsfullstackreact
Brief
A single-pane console that merges customer health, notes, and renewal forecasts.
Highlights
- Merged CRM and usage signals into one score.
- Added cohort views with quick export.
- Introduced playbook templates for escalation.
Outcome
Improved renewal retention by 18% across pilot teams.